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Terms and conditions


All Prices on www.obagi-au.com $A


Obagi-au may offer links to other Web sites. Please be aware that Obagi-au is not responsible for the privacy practices of such linked sites, including sites of our partners. We encourage our Customers to be aware of this when they leave Obagi-au.com  and to read the privacy statements of each and every Web site that collects personally identifiable information. Our privacy statement applies solely to information collected by Obagi-au.

From time to time, our site requests information from Customers via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address) and demographic information (post code) or your name and e-mail address. Contact information will be used to notify the winners and award prizes. Anonymous survey information will be used for purposes of monitoring or improving the use and satisfaction of our Web site.

Obagi-au.com does not sell products for purchase by children. We may sell children's products for purchase by adults. If you are under 18, you may use Obagi-au.com only with involvement of a parent or guardian.

Obagi-au gives Customers the ability to opt-out of receiving future communications from Obagi-au by replying to Unsubscribe in the subject line via e-mail at wwwobag@Obagi-au.com. For example, Customers may wish to opt-out of having their information used for information directly related to Obagi-au's products and services.

To assure that the information collected is accurate and up-to-date, Obagi-au allows Customers to edit and update their information through the Obagi-au.com  Web site. The Web site allows Customers to access and correct any inaccuracies in the information submitted online. Customers may also e-mail us or call Customer Services on 0417 384 258 during business hours (Monday through Friday, 9AM - 2PM AEST) if they have questions or concerns about the accuracy of their information.

Obagi-au reserves the right to make changes to the Privacy Statement at any time. If we plan to make significant changes to any of our privacy policies or practices with respect to how we use personally identifiable information, we will post those changes to this Web site 30 days before they take effect. Obagi-au will post those changes on our Web site so our Customers are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Please review our Privacy Statement periodically to see recent changes.

Formal orders


What is a Formal order item?
Some of the products in our online shop  require the customer to have a consultation with a member of our medical team. This will involve the customer completing an on line skin care assessment including relevant   medical history. This assessment will be reviewed by a member of our medical team.The customer will be advised as to the suitability of the products.


Information on Obagi products and systems is  availble at www.obagimedical.com.au. Patients are advised to familiarise themselves with this information before commencing Obagi Skin Care systems or products.

Following your consultation, othe medical adviser  we will keep the inforamtion on file.  This order is current for 12 months .   You will not need a further consultation, unless  your medical history changes.  After 12 months additional information is requested should you wish to continue with your treatment program , then you will have to have a new consultation with a member of our medical team before any further products can be dispatched to you.

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